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Identity Verification

Updated: Feb 16

Should I upload my documents or use ID.me to verify my identity?

If your claim was SUSPENDED you MUST use ID.me to verify your identity

If you are offered to upload in your online UI account, you'll get a message to upload documents via mail or in your inbox.

  • You have 10 calendar days from the MAIL DATE listed on your Request for Identity Verification form (DE1326C)

  • Provide two documents 1) photo ID document and 2) additional ID document

  • View the list of acceptable documents for identity verification

  • If you need more time: call 1-866-401-2849 or mail a request to the address on the form




I need to verify my identity but I'm not sure what to do?

  • Here is a step-by-step guidance to validate your identity

  • YouTube video guide to verifying ID