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Expecting a call back

Updated: Feb 10

Give it 5-7 days -- if they haven't called you, call them again. Phone tips here.


833-978-2511‬

  • Technical Help

  • Password Resets

  • UI Online Questions

  • General Information

  • EDD Customer Account Number

Note: Representatives will not have access to your claim or payment information.

Hours: 8 a.m. to 8 p.m. (Pacific time), seven days a week.


800-300-5616

  • Filing Claims

  • Payment Information



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Tools & Resources:

NEW: direct Unemployment Guru Help

We are now servicing people who have claims that have been stuck for months or those who need assistance with appeals. If you have other questions you can ask in our forum which we check periodically.