Updated: Jan 16
All numbers listed here on EDD webpage.
Phone tips here.
8am - 8pm, 7 days a week
UI Online Questions
EDD Customer Account Number
Note: Representatives will not have access to your claim or payment information.
Need adjust or access claim
Fax numbers provided by a fb post:
Fax for Identity Verification
Bank of America
Deaf and hard of hearing callers can contact the Employment Development Department (EDD) in two ways:
Directly (without using the California Relay Service): By teletypewriter (TTY) at 1-800-815-9387. The TTY is a telecommunications device for the deaf and hard of hearing; this phone number does not accept voice calls.
Indirectly: Through the California Relay Service. If calling via the California Relay Service. you must provide the EDD phone number to the California Relay Service operator (customers calling outside of California should use their state’s relay service).
We encourage deaf and hard of hearing callers to contact us by using 1-800-815-9387, the TTY toll-free number. This will put you in direct contact with an EDD customer service representative who can provide you with Unemployment Insurance services.
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Tools & Resources:
NEW: direct Unemployment Guru Help
We are now servicing people who have claims that have been stuck for months or those who need assistance with appeals. If you have other questions you can ask in our forum which we check periodically.
Tools & Calculators
Unemployment Gurus has tools and calculators to figure out those really confusing questions:
How much can I earn and still qualify for the FPUC $300 from the new stimulus?
Do I qualify for FED-ED?
How much will I get if I work?
What is my standard base period?
Do I qualify for LWA?
Am I eligible for UI?
Preview tools here