I am in the same boat. Edd.gov was letting me certify on my old claim for 3 weeks online, even though I had reached my year and was supposed to refile. It took three weeks to realize they were pending and weren’t being processed because I had to refile. I finally realized the payments were “pending” because I hadn't submitted a new claim. So after 3 weeks of certifying on the old claim, I filed for a new claim & got physical mail with a new card and new certifying papers. Questions: My weekly payment went down from $450 to $347, though I've been unemployed the same as in 2020 (my first claim). Can I contest this? 2.) Will I ever get back the 3 weeks that I certified on the old claim if I start doing the new claim? Should I try calling? 3.) Should I start mailing in the claim paper work instead of using UI ONLINE? UI online only has the old claim info and now it has 5 weeks “pending”. 4.) Has anyone who filed a new claim seen it update on the website, I’ve only received correspondence by mail?